Shipping policy

Vercors along with our shipping partner, wants to ensure that our customers are satisfied. We are strongly committed to fulfilling your order within the time frame mentioned below. However, there are times that you may experience delays in receiving your shipment due to overload of our partners, if they are not able to contact you at time of delivery or if you requested different delivery address after you have placed an order.

All orders are processed on the next business day unless we face any challenges which we will announce on our website.

Shipping in the UAE: 

We ship all our products in the UAE with our partner Quiqup. We offer free delivery on all purchases over AED 300, orders below AED 300 will incur a fee of AED 25. All products are delivered between 2-3 working days in the UAE. (Except remote regions)

International Shipping:

We offer shipping to the following countries: Australia, Austria, Bahrain, Belgium, Czechia, France, Germany, Hungary, Ireland, Italy, India, Jordan, Kuwait, Netherlands, Oman, Portugal, Qatar, Saudi Arabia, Singapore, Spain, United Kingdom, and the United States.

Middle East: AED 75

Rest of the world: AED 160

Customers would be liable for any duties or local taxes applicable for international orders.

Notes

  • You'll receive a confirmation mail with a tracking code once the order is processed. If not received in your inbox, please check your spam folder. 
  • If anything remains unclear, do not hesitate to get in touch with us at apeirosinternational@gmail.com
  • If you wish to change the address before the shipping process, our team will be happy to assist you. If you received a confirmation that your order has been dispatched, please note that any request to change the shipping address might involve a small delay of the delivery.
  • Please be available for your delivery the time and the date you committed to our courier.  We reserve the right to impose a re-delivery charge where your order is not accepted at the address supplied to us on the confirmed date of delivery.
  • If we have not delivered your order within 30 days of order confirmation, we will provide you with a full refund. We are not responsible for failures to deliver for reasons outside our reasonable control, including when you are not available to take delivery of your order or request postponement.
  • Please note the courier will make up to two phone calls to book the delivery time slot with you, and up to three attempts to deliver before your order is cancelled.
  • We constantly strive to improve customer experience - your feedback is most welcome!